A significant winter storm is expected to bring several inches of snow and strong winds to northeast and north central Wisconsin this week. WPS is preparing to respond quickly and safely should the storm cause power outages.
While WPS closely monitors this storm, customers can take several steps to be prepared.
WPS reminds customers to report outages as soon as they occur. Report an outage by:
- Using the free WPS app
- Going online to wisconsinpublicservice.com/OutageManagement
- Calling 800-450-7240 and following the automated prompts.
Customers can receive the fastest service by having their account number ready or by providing the phone number associated with their account.
Always assume downed power lines are energized, and stay at least 25 feet away. Report any downed line to WPS or local law enforcement immediately.
Clear meters safely
Heavy snow can cover your gas and electric meters. It’s important to keep them clear of snow and ice.
- Clear snow and ice from your meters by hand or with a broom. Shovels and other tools can damage the equipment.
- Don’t bury the meters when using a snow blower or shovel.
- If you have natural gas appliances that vent outside of your home, keep the vent pipes clear of snow and ice.
How WPS restores power
WPS works as safely and quickly as possible at all times to repair power outages and restore service to its customers. During winter storms, blowing snow and hazardous road conditions may cause delays for our crews as they travel to repair outages. WPS appreciates your patience during these situations, and is committed to working nonstop until power is restored to all of its customers.
Learn more about how WPS assesses power outages and the process it uses to restore service to its customers.