WPS prepared to respond to power outages ahead of active weather
Tornadoes, straight-line winds and relentless rain have hit Wisconsin hard this week — and Mother Nature isn’t finished yet. Wisconsin Public Service (WPS) is ready to quickly and safely respond to power outages as severe weather threatens much of the state.
The National Weather Service has issued a warning for additional severe weather in Wisconsin from Friday evening into early Saturday. They are forecasting thunderstorms, damaging winds, hail, flooding and potentially isolated tornadoes.
What customers should expect
- Outages are likely: Strong winds can knock down trees and limbs into power lines and poles. Significant lightning can also cause damage to WPS equipment.
- Restoration takes time: Hundreds of crews will be ready to respond to any power outages as soon as it is safe. However, in some areas, restoration may be delayed if damage is severe.
- Give crews space: Tree damage may prevent WPS crews from parking on the side of the road when responding to outages. Watch out for utility trucks and emergency responders as you travel.
What WPS is doing
- Mobilizing an army of line workers, forestry crews and support staff across the state.
- Working closely with city and county emergency management.
- Staging equipment in key areas for faster response.
What customers can do right now
- Make a plan and prepare an emergency kit: This includes charging phones, gathering flashlights and extra batteries, and having a backup plan for necessary medical equipment.
- Download or update the WPS app: It is available via Apple Store or Google Play.
- Confirm WPS account info: Make sure your contact information is up to date and opt in to receive notifications by text, email, phone or all three.
- Follow us on social media: WPS will be sharing updates on Facebook, Instagram and X.
What customers can do during the storms
- Stay at least 25 feet away from downed power lines and storm debris. Use generators safely and follow the manufacturer’s instructions.
- Submit outage reports on our website, through our mobile app, or by calling 800-450-7240 and following the automated prompts.
Flooding concerns
Flooding is a concern in several areas across Wisconsin. Crews are prepared to respond if unsafe conditions occur.
There are several safety precautions to follow if floodwater enters your home.
- If you see or suspect an electric safety hazard, contact WPS to have your electric service temporarily disconnected.
- Always remove floodwater using a gas-powered water pump outside your home, or an electric pump connected to an outside line.
- A qualified contractor must inspect any appliances that have been in floodwater to verify they are safe before WPS restores natural gas or electric service.