Wisconsin Public Service (WPS) crews have made significant progress, restoring power to more than 90,000 customers affected by a fierce wind storm featuring wind gusts greater than 60 miles per hour.
We’ve encountered extensive damage across our network. Due to the widespread damage, we expect outages may last for some customers for multiple days in the hardest-hit areas.
All available crews and resources are continuing to work around the clock to restore service to our customers as safely and quickly as possible. We truly appreciate the patience and support our customers have shown us as we’ve worked to restore service to them.
How we restore power
WPS always strives to restore power as safely and quickly as possible. Learn how we assess the situation and the process we take to restore your power: wisconsinpublicservice.com/services/power-restoring
Power outage safety tips
WPS works to maintain a reliable power delivery system, but severe weather and other events sometimes cause power outages that require many hours and even days to address. Customers can keep themselves and others safe by following these steps: wisconsinpublicservice.com/safety/storm
Report outages
WPS reminds customers to report their outage if they have not done so. Customers can report an outage by:
• Using the free WPS mobile app
• Going online to wisconsinpublicservice.com/OutageManagement
• Calling 800-450-7240 and following the automated prompts
For the fastest service, customers should have their account number ready or provide the phone number associated with their account.
Downed lines
If you come across a downed line, always assume it is energized. Stay at least 25 feet away from the line and contact WPS or local law enforcement as soon as possible.