Key points at a glance

  • Typical heating bills are expected to be about $13 higher per month than last winter, but similar to those from the winters of 2022-23 and 2021-22.
  • The increase is driven by higher natural gas costs, colder predicted weather and investments in reliability.
  • More than $100 million in heating assistance is available statewide.
  • Support is available 24/7, and customers are encouraged to reach out with questions or concerns.

As cold weather settles in for another year, Wisconsin Public Service (WPS) wants customers to know that winter heating bills are forecast to be higher compared to last year, but in line with what households saw in the winters of 2021-22 and 2022-23. The 2023-24 winter is excluded from comparison because it was the warmest in recorded history.

This year’s increase comes mostly from higher natural gas prices and predicted colder temperatures compared to last winter. It also includes ongoing investments in equipment upgrades and reliability that will deliver long-term value for customers.

What WPS is doing for customers

WPS is working to keep bills as low as possible. The company uses a multi-pronged approach to make sure customers have the reliable energy they need, while limiting the impact of sudden price changes. The company buys and stores gas when it is typically lower priced and locks in guaranteed natural gas contracts at fixed prices. WPS does not profit from the cost of natural gas; customers pay what the company pays.

Help is available 24 hours a day on the WPS website, through the WPS app or by phone at 800-450-7260.

Tools for managing energy costs

Financial assistance is available. The State of Wisconsin expects to provide more than $100 million in low-income heating help this winter. If you are concerned about your bill, please contact WPS right away. The company offers several options to help you manage energy costs and find savings.

  • Payment plans and energy assistance: Options are available if you cannot pay your energy bill due to financial difficulties.
  • Budget Billing: Avoid seasonal variations in your bill.
  • Rebates and programs: Make saving energy easy by getting rebates for energy-efficient upgrades and smart thermostats, and receive free products like window film insulation kits and LED bulbs.
  • Home energy calculators: Estimate how much energy major appliances use and their related costs.
Tips to save energy and money

Reduce home energy use and lower costs with these three simple steps.

  • Open shades and blinds on sunny days to let the heat in.
  • Seal gaps around windows and doors.
  • Lower your thermostat when you are away or sleeping.

For more energy-saving tips, go to wisconsinpublicservice.com.