Wisconsin Public Service (WPS) is urging customers who are behind on their energy bills to reach out as soon as possible to avoid disconnection. The state’s residential disconnection moratorium expires April 15.

WPS works with customers year-round to offer payment plans and help with energy assistance. Because of those efforts, less than 1% of WPS customers are at risk for disconnection.

Disconnection is always a last resort

If you are behind on your bill, visit wisconsinpublicservice.com, the WPS app, or call 866-215-5812. WPS can help you arrange a payment plan and connect you to financial assistance options.

If a customer establishes and maintains a payment plan, they are no longer at risk for disconnection.

Energy assistance is available

Some customers may qualify for energy assistance. Customers can go to wisconsinpublicservice.com/payment-bill/wi-assistance for more information on energy assistance.

Simple ways to manage costs

There are many ways to manage energy costs at home. Visit the WPS website for a handy checklist.